Privacy Policy

1. Acceptance of terms of use / Access to the website

By using the website you indicate that you accept the following terms and conditions.

Access to the website is granted for personal use only; no commercial uses are permitted.

The terms of use do not give rise to any rights regarding future use of the website. The service provider may at any time, at its own discretion and without prior warning, amend, edit, abridge, supplement and/or delete the content or close the website down.

The use of the website is governed solely by German law.

2. Liability

The website may be accessed and used at your own risk. The service provider assumes no liability for any injury or loss arising in connection with access to and/or use of this website. This clause shall not exclude liability for injury or loss caused intentionally by the service provider or through its gross negligence.

3. Copyright

The entire content of the website, including specifically texts, images and all multimedia elements, is protected by copyright. All rights to the content are reserved.

You are not permitted, without obtaining the prior written consent of the service provider, to reproduce, disseminate, edit and/or amend the content of the website or to use the website in any other unauthorised manner.

4. Disclaimer

All retrievable content on the website has been carefully checked. Nevertheless, errors cannot be completely ruled out. No guarantee can therefore be given that the content is absolutely complete, accurate or up-to-date. As a result, the following disclaimers apply:

a) Content from other providers

Before posting any links to the websites of other providers outside our control, we take the greatest possible care in checking the content to the best of our ability. No illegal content was identified when creating the links.

The service provider does not assume responsibility for any content linked from other providers and does not claim this content as its own.

No guarantee is given for the completeness and accuracy of any linked content. The service provider has absolutely no influence over the current and future design of the linked material.

Any liability for illegal, erroneous or incomplete content is assumed solely by the provider of such linked third party content.

The above also applies to third party content which is integrated technically into the website and is identified as such.

b) Own content

No liability is assumed for the completeness and accuracy of our content. Recommendations and information relating to legal matters are furnished without any guarantee; we do not provide a legal advice service.

c) Feedback / Removal

If website content or links to third party content gives cause for complaint, please inform the Website Editorial Office.

Please also let us know if any of our own content is erroneous, out-of-date, incomplete, or unintelligible.

Illegal or erroneous content will be removed without delay.

5. Data protection information


Some pages on our website use cookies. Cookies do not harm your computer or carry viruses. They help to make our internet presence more user-friendly, more effective and more secure. Cookies are small text files which are downloaded onto your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies” that are automatically deleted when you leave the site. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser next time you visit the site.

You can set your browser to inform you when cookies are created and allow cookies only in specific cases, or to block cookies in specific cases or as a rule, and you can activate the function which automatically deletes cookies when you close your browser. Disabling cookies may mean that some of our services do not function properly.

Statement regarding the collection and use of personal data

Each time a user accesses Federal Foreign Office internet content or calls up a file, data on this activity is temporarily stored and processed in a log file.

The tracking tool employed to analyse site use is configured to ensure that no personal data is collected.

User IP addresses are also anonymised, so that individual activity cannot be traced. The final octet of all IP addresses is replaced by zeros.

The tracking tool runs on our own servers in a secure BSI-certified network zone to ensure that no tracking data can be accessed by third parties.

If you do not want your activity on the website to be registered or analysed, you can activate the Do Not Track setting on your browser. A browser variable is transmitted which tells the website whether the user wishes their activity to be tracked or not.

The following data is collected by the Javascript tracking tool:

  • Request (file name), date and time of request
  • Browser type and version (e.g. Internet Explorer 11)
  • Browser language (e.g. German)
  • Operating system used (e.g. Windows 7)
  • Device type, model and make
  • Screen resolution
  • Plug-ins used (e.g. Flash, Java)
  • Browser language
  • Referer URL (previous page accessed by the user)
  • Anonymised IP address
  • Country, region and city from which the request originated
  • Downloads
  • Clicks
  • Number of forms sent (depending on goals defined)

Accessing individual pages generates so-called transient cookies to facilitate navigation. These session cookies contain no personal data and are erased at the end of the session. Technology such as Java applets and activeX controls, which allows user access behaviour to be monitored, is not used.

Postal and email addresses which you supply us with in connection with enquiries or requests for information material are used solely for correspondence with you and for shipping.

Data Protection Commissioner at the Federal Foreign Office

SSL encryption

For security reasons and to protect confidential information transmitted, such as the enquiries you send us as the site operator, this website uses SSL encryption. You can recognise an encrypted link by the fact that the browser address bar changes from “http://” to “https://” and by the padlock icon in the browser line. When the SSL encryption is activated, the data you send us cannot be read by third parties.

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